Watchtower 16 Flashcards Preview

2016 Master > Watchtower 16 > Flashcards

Flashcards in Watchtower 16 Deck (27):
1

Plant fault

4 or more devices that share a common problem with the cable modem/ eMTA

2

Priority Plant Fault

This event type is a plant fault type with at least 3 trouble calls within a 150m radius of the event

3

Downstream FEC Plant Fault

4 or more devices that share a common problem related to high downstream FEC uncorrectable rates

4

Upstream FEC Plant Fault

4 or more devices that share a common problem related to high FEC upstream uncorrectable rates

5

Outage

4 or more devices that appear to share a common problem that has caused the modems to go offline

6

Power Outage

4 or more devices that appear to be part of a commercial power outage

7

Fiber Cut

This is a manually set event

8

Service Call Alert

A cluster of trouble calls was found, or a percentage of the customers on a node have trouble calls.

9

3 Primary functions of National Watchtower:

1. Real-time DOCSIS device analysis and event detection

2. Workflow Management (Jobs, Notifications,etc)

3.User / Team Management

10

"P" in ballon


for "PRI" Customers

11

"V" in ballon

for "BVE" Customers

12

"M" in ballon

for "EoHFC" Customers

13

"B" in ballon

for all others indicating "SMB"

14

Video tc flag color

Yellow

15

HSD tc flag color

Blue

16

CDV tc flag color

Aqua

17

VOD tc flag color

Violet

18

Repeat (30 Days) flag color

Red

19

What type of event has the highest score multiplier for worst nodes of 8

Priority Plant Fault

20

What type of event has a score multiplier of 1 for worst nodes

Moderate Plant Fault

21

What type of event has a score multiplier of 7 for worst nodes

Us FEC

22

What type of event has a score multiplier of 6 for worst nodes

Severe Plant Fault

23

What type of event has a score multiplier of 5 for worst nodes

Flux OSP

24

What type of event has a score multiplier of 4 for worst nodes

LPI

25

What type of event has a score multiplier of 3 for worst nodes

Ds FEC

26

What type of event has a score multiplier of 2 for worst nodes

Service Call Node Alert

27

What are the 6 types of events that have a 0 score multiplier for worst nodes

Flux OSP - Deprecated,Wifi Outage (AP),Wifi Outage (CM),Power Outage,Outage,Fiber Cut

Decks in 2016 Master Class (110):