Chapter 12 ORG COMM Flashcards Preview

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Flashcards in Chapter 12 ORG COMM Deck (16):
1

negative
attitudes towards
someone based on his/
her identity is?

prejudice

2

observable behavior
demonstrating
prejudice is?

discrimination

3

generalizations that
reinforce status
differences is?

stereotyping

4

a barrier that is subtle but also transparent and yet so strong that it prevents women and minorities from moving up in management is also known as?

glass ceiling

5

people who want flexible work arrangements and family support in exchange for fewer opportunities for advancement. is called?

mommy track

6

the practice of making only a perfunctory or symbolic effort to do a particular thing, especially by recruiting a small number of people from underrepresented groups in order to give the appearance of sexual or racial equality within a workforce.

tokenism

7

this organization is concerned with meeting legally mandated requirements for gender and ethnic diversity.

which phase of the workplace development is this?

–First-generation affirmative
action

8

this phase is when the organization has met affirmative action goals in terms of numbers, and the emphasis shifts to supporting female and minority employees

which phase of the workplace development is this?

–Second-generation affirmative
action

9

this organization moves beyond the concept of support for minority members to the institution of policies that deliberately capitalize on cultural and gender diversity.

which phase of the workplace development is this?

–Multicultural organization

10

which dimension of multicultural organization is this?

Modes by which 2 groups adapt to each
other

acculturation

11

which dimension of multicultural organization is this?

Cultural profiles of organization members,
including hiring

structural integration

12

which dimension of multicultural organization is this?

Inclusion of minority-culture members in
informal networks and activities

informal integration

13

which dimension of multicultural organization is this?

Prejudice and discrimination

cultural bias

14

which dimension of multicultural organization is this?

Feelings of belonging, loyalty, commitment
to organization

organizational indentification

15

which dimension of multicultural organization is this?

friction, tension and power struggles
between groups

intergorup conflict

16

an argument for diversity can be made based on the extent to which a diverse organization will provide bottom line benefits for the company is known as?

business case for diversity