Ch 7 and 8 Business Comm Final Flashcards Preview

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Flashcards in Ch 7 and 8 Business Comm Final Deck (25):
1

Initiator

First group member to suggest a new idea

2

What 2 things does a Dominator do in a group?

Interrupts the other team members
Talks too much

3

What are the 8 different task roles?

Initiator
Information Giver
Information Seeker
Opinion Giver
Opinion Seeker
Coordinator
Procedural Developer
Summarizer / Evaluator

4

Harmonizer

Solving group problems

5

Task Roles

Dividing up the work load to accomplish project goals

6

What are 3 different things that can Informationally Overload an Email?

Forwarding Emails
Spam
Fishing

7

What are the 4 different types of self-centered roles?

Blocker
Dominator
Attacker
Clown

8

Gate Keeper

A group member that makes sure that not 1 person is dominating in the team

9

Self-Centered Role

Roles that interferes with the positive group dynamic

10

What are the 3 different relationship roles?

Supporter
Harmonizer
Gate Keeper

11

Relationship Roles

Roles that encourage positive relationships within the group

12

Summarizer / Evaluator

A group member who restates the main points of a meeting

13

Attacker

Aggressive and hostile towards other team members

14

Information Seeker

Individual requesting or clarifying information

15

Information Giver

Tells the team facts

16

Opinion Seeker

group member who encourages others to give their opinion

17

Coordinator

Team member who pulls together everyone's ideas

18

Opinion Giver

Giving your viewpoint on a topic

19

What does CMC mean?

Communicating with technology

20

Supporter

Complimenting and assisting teammates

21

What does CMC stand for?

Computer Mediated Communication

22

What are the 3 team roles?

Relationship Roles
Task Roles
Self-Centered Roles

23

Procedural Developer

A note taker for a team

24

Clown

Does not take any groups tasks seriously

25

Blocker

Shoots down every idea presented in group

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