OBM Chapter 9 And 10 Flashcards Preview

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Flashcards in OBM Chapter 9 And 10 Deck (22):
1

Group

2 or more people who work independently to achieve a common goal

2

Team

2 or more people who work together to achieve a common goal

3

Formal Group

When group members are assigned to work together by the organization

4

Informal Group

Groups that happen naturally

5

Social Identity Theory

People get emotionally involved in the successes and failures of a group

6

Ingroup Favoritism

Seeing members of your group as better than society

7

Social Identity Threat

People who are looked down upon by being in a certain group

8

What are the 5 stages of Group Development?

Forming
Storming
Norming
Performing
Adjourning

9

Forming

When the team is made

10

Storming

When conflicts arise

11

Norming

Issues are resolved

12

Performing

The team puts all of its energy in accomplishing the task

13

Adjourning

Members say goodbye to each other

14

What are the 3 parts to the punctuated equilibrium model?

Phase 1- Group makes no effort
Midpoint- Change in the groups approach
Phase 2- when more effort is being made

15

What are the 5 pieces of advice?

Prepare carefully for the first meeting
Do not push people during Phase 1
Manage the midpoint carefully
Give members appropriate resources
Do not change the deadline

16

What are the 5 characteristics of group structure?

Size
Diversity
Norms
Roles
Cohesiveness

17

Diversity

Negative- Difficult to communicate
Positive- Perform better in creative tasks

18

Norms

Acceptable behavior towards the members

19

Roles

When someone has a specific position in a group

20

Social Loafing

A group member lets others do the work for them

21

5 ways managers can stop social loafing

Keep the group size small
Make the work interesting
Make the members feel valued
Increase Feedback
Reward Group Performance

22

Delphi Technique

A group giving their ideas anonymously

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