Chapter 3 Communication Flashcards Preview

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Flashcards in Chapter 3 Communication Deck (14):
1

What is an example of active listening?

Working on a group project
You are listening while giving feedback to them

2

Presentational Listening

When the audience knows only ONE person is speaking

3

Passive Listening

When you receive information but do not give feedback

4

Objective

Stating your career goal on resume

5

Conversational Listening

Listeners that also like to shift to speakers

6

Time Oriented Listeners

Listeners that care about the length of a discussion

7

People Oriented Listeners

Listeners that care about others feelings

8

Informational Listening

Listening to gain knowledge

9

Critical Listening

Listening to information then EVALUATING it

10

Paraphrasing

Condensing information

11

Active Listening

When the listener replies to the speaker when giving information

12

What is an example of passive listening?

Watching the news and not replying to the TV

13

Empathetic Listening

The listener understanding the speakers point of view

14

What does HURIER stand for?

Hearing
Understanding
Remembering
Interpreting
Evaluating
Responding

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