Chapter 1 Communications Flashcards Preview

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Flashcards in Chapter 1 Communications Deck (21):
1

What is an example of context Based communicating Apprehension

ALWAYS nervous when speaking to your church

2

Decoding

Understanding the text message

3

What is an example of internal noise?

If I called a meeting at 6AM no one would focus because everyone is tired

4

Encoding

Typing a text message

5

Message Channel

What happens between the sender and receiver of the message

6

Situational Communication

TEMPORARY fear of speaking in a situation

7

What is an example of Trait Communication Apprehension

Shyness

8

Your communication interaction with others mean

How others react to what you say

9

Ethical Dilemma

The grey area between right and wrong

10

Communication Apprehension

Fear of communicating with someone

11

Context Based Communication Apprehension

ALWAYS have a fear of speaking in a specific setting

12

External Noise

A distraction you can hear

13

What does KEYS stand for?

Know Yourself
Evaluate Context
Your communication interactions with others
Step Back and Reflect

14

Audience Based Communication Apprehension

Fear of speaking in front of a CERTAIN group

15

Organizational Values

Values a company has

16

Trait Communication Apprehension

Fear of speaking in MOST situations

17

Ethics

Process of deciding what is right and wrong

18

What are the 4 types of Communication Apprehension?

Trait
Context Based
Audience Based
Situational Based

19

Ethical Consideration

FACTORS that affect an ethical decision

20

Message overload

Overwhelmed with too much information

21

Message overload

Overwhelmed with too much information

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