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Flashcards in Executive Presence by Sylvia Ann Hewlett Deck (179)
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1

Reputational glitches are much more serious—and immensely difficult to recover from. 163

Executive Presence by Sylvia Ann Hewlett

2

The wrong message and the wrong messenger can destroy careers whatever the substantive reality. 171

Executive Presence by Sylvia Ann Hewlett

3

combination of confidence, poise, and authenticity that convinces the rest of us we’re in the presence of someone who’s the real deal. 182

Executive Presence by Sylvia Ann Hewlett

4

people shown silent videos of pianists performing in international competitions picked out the winners more often than those who could also hear the sound track.2 226

Executive Presence by Sylvia Ann Hewlett

5

the best predictor of success on the competition circuit was whether a pianist could communicate passion through body language and facial expression. 228

Executive Presence by Sylvia Ann Hewlett

6

EP rests on three pillars: How you act (gravitas) How you speak (communication) How you look (appearance) 241

Executive Presence by Sylvia Ann Hewlett

7

Gravitas is the core characteristic. Some 67 percent of the 268 senior executives we surveyed said that gravitas is what really matters. Signaling that “you know your stuff cold,” that you can go “six questions deep” in your domains of knowledge, is more salient than either communication (which got 28 percent of the senior executive vote) or appearance (which got a mere 5 percent). 248

Executive Presence by Sylvia Ann Hewlett

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eye contact matters enormously. 265

Executive Presence by Sylvia Ann Hewlett

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appearance (as we saw in the musical competition) is a critical first filter. 271

Executive Presence by Sylvia Ann Hewlett

10

on the appearance front isn’t a function of what you were born with; rather, it’s a function of what you do with what you’ve got. 280

Executive Presence by Sylvia Ann Hewlett

11

“You have to be there in bad times as well as good, to show you lead from the heart as well as from the head,” 382

Executive Presence by Sylvia Ann Hewlett

12

CTI research reveals gravitas to consist of six key behaviors and traits. 397

Executive Presence by Sylvia Ann Hewlett

13

we’re drawn to leaders who keep their promises, keep their cool, and show compassion as well as courage in making the truly hard choices? 410

Executive Presence by Sylvia Ann Hewlett

14

GRACE UNDER FIRE 415

Executive Presence by Sylvia Ann Hewlett

15

Most of us are like teabags, to borrow from Eleanor Roosevelt’s shrewd words: We don’t know how strong we are until we’re in hot water. 427

Executive Presence by Sylvia Ann Hewlett

16

So while avoiding catastrophe may demonstrate competence, it is handling catastrophe that confers gravitas. 437

Executive Presence by Sylvia Ann Hewlett

17

when you demonstrate that your confidence cannot be shaken, you inspire confidence in others. At worst, you’ll win their forgiveness and forbearance. Very possibly, you’ll win their trust and loyalty. 445

Executive Presence by Sylvia Ann Hewlett

18

In a crisis, you can lean into the wind, acknowledge your shortcomings, and rise above them; or you can take cover. 457

Executive Presence by Sylvia Ann Hewlett

19

SHOWING TEETH 471

Executive Presence by Sylvia Ann Hewlett

20

Making difficult decisions is what we look to leaders to do. It is not so much about rendering the right decision, but about rendering a decision at a time when no one else dares, that confers gravitas, because it telegraphs that you have the courage, as well as the confidence, to impose a direction and take responsibility for it. 482

Executive Presence by Sylvia Ann Hewlett

21

CTI research finds that 70 percent of leaders consider decisiveness to be a component of EP for both men and women, second only to confidence in a crisis, making it a core aspect of gravitas. 493

Executive Presence by Sylvia Ann Hewlett

22

Being able to make decisions isn’t so much the issue as needing to appear decisive in public—the 495

Executive Presence by Sylvia Ann Hewlett

23

the clinic’s Wall Street clientele describe them, more than justify the risks. Testosterone makes them feel bolder, louder, and more assertive, they say; as a result, they’re more comfortable showing teeth and taking risks. “It’s important to project an aura of invincibility,” one trader confided to me. 509

Executive Presence by Sylvia Ann Hewlett

24

Real leaders don’t issue edicts just to look and sound like they’re in charge. Real leaders listen, gather critical information, weigh the options carefully, look for a timely opening (typically when everyone else is writhing in indecision), and then demand action. 526

Executive Presence by Sylvia Ann Hewlett

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SPEAKING TRUTH TO POWER 532

Executive Presence by Sylvia Ann Hewlett

26

Make sure, however, that when you challenge authority, you’re coming from a core of unshakable values. 554

Executive Presence by Sylvia Ann Hewlett

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DEMONSTRATING EMOTIONAL INTELLIGENCE 571

Executive Presence by Sylvia Ann Hewlett

28

EQ is just as important for building trust because demonstrating it shows you have not only self-awareness but also situational awareness. 606

Executive Presence by Sylvia Ann Hewlett

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RIGHT-SIZING YOUR REPUTATION 635

Executive Presence by Sylvia Ann Hewlett

30

Your reputation does precede you, either bestowing gravitas or bleeding you of it. Before you enter a room or open your mouth, your reputation speaks for you—never more so than today, 636

Executive Presence by Sylvia Ann Hewlett

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