NIMS 17 Flashcards
These programs provide quality management through programmatic evaluation and corrective interventions that remedy deficiencies identified through the evaluation process:
TOTAL QUALITY MANAGEMENT TQM. HIGH RELIABILITY ORGANIZATION HRO CASE STUDIES BEST PRACTICES BENCHMARKING BEST EVIDENCE EDUCTION PERFORMANCE IMPROVEMENT PROGRAMS
($$$$$) is the process of judging the worth and merit of a program.
Program evaluation.
The SWOT acronym stands for ($$$$$$$)
Strengths weaknesses opportunities and threats
The ($$$$$$) developed by the INTERNATIONAL SOCIETY FOR PERFORMANCE IMPROVEMENT is an excellent template for evaluated NIMS effectiveness and determining interventions to close performance gaps.
HUMAN PERFORMANCE TECHNOLOGY MODEL
HPT
The ($$$$$) evaluation process begins with an organizational analysis (internal), and an environmental analysis (external).
HPT
($$$$$) are defined as the difference between DESIRED performance and ACTUAL performance.
Gaps
A ($$$$$$) analysis is a toll for identifying, comparing, and analyzing the strengths, weaknesses, opportunities, and threats.
SWOT
A determination of the cause of a gap is called a ($$$$$$$)
Root cause
A ($$$$$$$) is defined as an entity that encounters numerous in expected events in a high tempo and unpredictable environment, yet it has the capability to address surprise events safely and effectively
HIGH RELIABILITY ORGANIZATION
HRO
A($$$$$) is a human performance technology tool defined as the difference between DESIRED performance and ACTUAL performance.
Gap analysis
