OB - CH 15 - Organizational Culture & Innovation

Question 0

External adaptation

Answer 0

Deals with reaching goals, the tasks to be accomplished, the method used to achieve goals, and the methods of coping with success failure

Question 1

Organizational culture or corporate culture

Answer 1

The system of shared actions, values, and beliefs that develop within an organizationand guides the behavior of its members

Question 2

Internal integration

Answer 2

Deals with the creation of a collective identity and with ways of working and living together

Question 3

For all organizational members the three most important aspects of working together are

Answer 3

1) deciding who is a member of the group and who is not 2) developing an informal understanding of acceptable and unacceptable behavior 3) separating friends from enemies

Question 4

Subcultures

Answer 4

Groups of individuals who exhibit unique patterns of values and philosophies consistent with the dominant culture of the larger organization or system

Question 5

Countercultures

Answer 5

Groups in which the patterns of values and philosophies outwardly reject those of the organization or social system

Question 6

Multicultural organizations

Answer 6

Is a firm that values diversity but systematically work to block the transfer of socially societally based subcultures into the fabric of the organization

Question 7

Observable culture

Answer 7

The way things are done in an organization

Question 8

Rights

Answer 8

Standardized and recurring activities used at special times to influence the behaviors and understanding of organizational members

Question 9

Rituals

Answer 9

Systems of rights

Question 10

Cultural symbol

Answer 10

Any object,, or event that servesto transmit cultural meeting

Question 11

There are three levels of analysis and studying organizational culture

Answer 11

Stories and Saugus, rights and rituals, symbols. In the middle of all of this there is a core culture

Question 12

Saga

Answer 12

And embellished heroic account of accomplishments

Question 13

Rights and rituals

Answer 13

Celebration of heroes and events displaying Core values

Question 14

Stories in Sagas

Answer 14

Tales about events conveying core values

Question 15

Symbols

Answer 15

Language and other symbols conveying Core values

Question 16

Characteristics of strong culture organizations

Answer 16

Widely shared understanding of what the organization stands for/ The concern for individuals over rules, policies, procedures and adherence to job duties/A recognition of heroes his actions illustrate the company share philosophy/a belief in ritual and ceremony important to members/a well understood sense of informal rules and expectations / I believe that what employees and managers do is important and that it is important to share and ideas

Question 17

Organizational myth

Answer 17

A commonly held cause effect relationship or assertion that cannot be supported empirically

Question 18

Management philosophy

Answer 18

Keagle related issues with key collaboration issues to come up with general ways by which the firm will manage its affairs

Question 19

Management philosophy dose three things

Answer 19

1) establishes generally understood boundaries for all members of the firm 2) provides a consistent way of approaching new and novel situations 3)help boys by ensuring them a path toward success

Question 20

Societal goals

Answer 20

Represent an organization intended contributions to the broader society

Question 21

Output goals

Answer 21

Defined the type of business and organization is in

Question 22

Mission statements

Answer 22

A written statements of organizational purposes

Question 23

System goals

Answer 23

Our concern with the conditions within the organization that are expected to increase the organizations survival potential

Question 24

Innovation

Answer 24

The process of creating new ideas and putting them into practice

Question 25

The process of innovation

Answer 25

1) Idea creation
2) initial experimentation
3) feasibility determination
4) final application

Question 26

Idea creation

Answer 26

To create an idea through spontaneous creativity, ingenuity, and informational processing. Discovering a potential new products or ways to modify an existing one

Question 27

Initial experimentation

Answer 27

To establish the ideas potential value and application. Sharing the idea with others and testing it in the prototype for him

Question 28

Feasibility determination

Answer 28

To identify anticipated costs and benefits. Testing the practicality and financial viability of the new product

Question 29

Final application

Answer 29

To produce and market a new product or service, or to implement a new approach to operations. Commercializing the product for sale to customers or clients

Question 30

Team processes for successful innovation

Answer 30

Vision, support for innovation, task orientation, cohesion, internal communication, external communication

Question 31

Product innovations

Answer 31

Introduce new goods or services to better meet customer needs

Question 32

Process innovation

Answer 32

Introduce into operations new and better ways of doing things

Question 33

Exploitation

Answer 33

Focuses on the Refinement and reuse of existing products and processes

Question 34

Exploration

Answer 34

Calls for the organization and its managers to stress freedom and radical thinking anything opens the firm to big changes for what some call radical innovations

Question 35

Organizational cultural lag

Answer 35

Condition in which dominant cultural patterns are inconsistent with new emerging innovation

Question 36

Purposeful unintended consequences arising from organizational myths

Answer 36

The no risk by us, the presumption of administrative confidence, the denial of trade-offs

Question 37

Purposeful unintended consequences

Answer 37

These results from organizational myths